VACC Intermediate Auto Electrical Course 2019

Come along to this evening workshop to learn new skills or refresh your existing Automotive electrical diagnostic knowledge. You can expect a little theory, some hands-on challenges and the opportunity to ask those curly questions.

Refresher in Diagnostics — short, sharp and to the point

  • Trace wiring diagrams
  • Current draw
  • Voltage drop
  • Multimeter use
  • Troubleshooting techniques

For registration or questions:
Please email your registration form to info@vaccsdc.com.au or call 03 9829 1130

AUR50116 Diploma of Automotive Management

Registrations Open - Rolling intakes - you can start with any Workshop

The AUR50116 Diploma of Automotive Management is a nationally recognised qualification aimed at business owners, managers, supervisors or team leaders who aspire to grow and acquire critical management skills in the automotive industry. 

Phone 03 9829 1130 for your individual cost.

Enhancing Customer Experience - Workshop 1

Attitude and achieving

  • Match fitness
  • Circle of influence and being professional and looking after yourself
  • Gaining an appreciation of the importance of positive attitude and how to maintain it.
  • Measuring the customer’s experience
  • Customers’ expectations
  • Understanding how to meet the needs of individual customers
Understanding our customers
  • Emotional connection with our customers
Tailoring to individual customers
  • Introducing four different customer’s styles
  • Using your skills to tailor the approach

Training Complaints Hotline - 13 38 73

Although the large majority of providers are doing the right thing, there are still a small number who are taking people for a ride.

If you have had a first-hand experience with such a training provider, or been aggressively approached by people selling courses, get their business card, write down names, business details, phone numbers, email addresses, collect any flyers and contact the Training Complaints Hotline. Better still, before making a complaint why don't you give the Skills Development Centre a call so that we can assist you in registering your complaint to ensure you get a satisfactory outcome.

Click here for more information about the Hotline.